Differences across the three groups were found regarding race, whether the patient was held on the locked observation unit, severe agitation, recent substance abuse, global functioning, and unkempt or bizarre appearance, but there were no differences between patients referred by CIT-trained and non-CIT officers. “Trained officers do not have a narrower view of people in need of emergency services (i.e., bringing in more severely ill individuals), and they do not have a broader view (i.e., bringing in those not in need of emergency services),” the researchers concluded. 